🔒

Bolt Rent A Car

────────────────────────────

Providenciales, Turks & Caicos Islands

Effective Date: January 4, 2026

Version 1.0

www.boltrentacar.com

boltrentacar@outlook.com | +1 649-347-6462

Introduction

At Bolt Rent A Car, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, why we collect it, how we use and protect it, and what rights you have regarding your information.

By visiting our website, making a reservation, using our Bolt Check-In service, or contacting us in any way, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services.

Who We Are

Bolt Rent A Car is a vehicle rental company based at Providenciales International Airport, Turks and Caicos Islands. We serve customers locally and internationally, providing car rental services with convenient online booking and check-in.

Information We Collect

We collect personal information in several ways depending on how you interact with us.

1. Information You Provide Directly

When you make a reservation, complete the Bolt Check-In (Fast Track) form, or contact us, we may collect:

Full name
Date of birth and age
Home address and email address
Phone number
Driver's license number, issuing country, issue date, and place of issue
Government-issued identity document details (passport or national ID): document number, issuing country, issue date, issuing authority, and expiry date
Credit or debit card information (processed securely via our payment provider)
Flight details (optional, for arrival coordination)
Any additional information you include in messages or inquiries sent to us

2. Information Collected Automatically

When you visit our website (hosted on Wix), certain technical information is collected automatically, including:

IP address
Browser type and version
Device type (desktop, mobile, tablet)
Pages visited and time spent on each page
Referring website or link
Date and time of your visit

This information is collected through cookies and similar tracking technologies used by the Wix platform. See Section 5 for more detail on cookies.

3. Information From Third Parties

We may receive limited information from third-party services we use, such as our payment processor, in order to verify and complete transactions.

How We Use Your Information

We use the personal information we collect for the following purposes:

Reservations

To process, confirm, and manage your car rental booking.

Bolt Check-In

To pre-process your identification and license details so your vehicle is ready upon arrival — no paperwork at pickup. As part of the Bolt Check-In process, you will also be asked to indicate your choice regarding the Collision Damage Waiver (CDW): whether you wish to Accept or Decline CDW coverage for your rental period. Your CDW preference is recorded at the time of check-in and reflected in your rental agreement.

Payments

To facilitate secure payment processing through our authorized payment provider.

Customer Support

To respond to your inquiries, questions, and requests in a timely manner.

Fleet & Safety

To enforce our vehicle use policies, including speed monitoring and damage assessment.

Legal Compliance

To comply with applicable laws and regulations in the Turks and Caicos Islands.

Service Improvement

To analyze usage patterns and improve our website, booking experience, and services.

Communications

To send reservation confirmations, reminders, policy updates, or important service notices.

Important

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. Ever.

Legal Basis for Processing

Depending on where you are located, we process your personal data under one or more of the following legal bases:

Contract performance — processing is necessary to fulfill your rental reservation and related services.
Legal obligation — where we are required by law to collect or retain your information (e.g., identity verification, tax records).
Legitimate interests — to operate and improve our business, detect fraud, and protect the safety of our fleet and customers.
Consent — where you have given us explicit permission, such as subscribing to communications.

Sharing Your Information

We only share your personal information in the following limited circumstances:

Service Providers

We work with trusted third-party vendors who help us deliver our services. These include:

Wix.com — our website hosting and booking platform
Payment processors (Visa, Mastercard, American Express networks) — for secure card handling
Partner or sister rental companies — in cases where we transfer a confirmed reservation to fulfill your booking (you will always be notified in advance)

All service providers are required to handle your information securely and only for the purposes we specify.

Legal Requirements

We may disclose your personal information if required to do so by law, regulation, or legal process, or to protect the rights, property, or safety of Bolt Rent A Car, our customers, or others.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction. We will notify you of any such change.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to ensure it functions correctly and to help us understand how visitors use it. Our site is built on the Wix platform, which manages cookie handling on our behalf.

Essential Cookies

Required for core website functionality such as navigation, booking sessions, and form submissions. These cannot be disabled.

Analytics Cookies

Help us understand which pages are visited, how long users stay, and where traffic comes from. This data is aggregated and non-identifiable.

Functional Cookies

Remember your preferences (language, device settings) to improve your experience across visits.

You can control or disable non-essential cookies through your browser settings. Note that disabling cookies may affect how some parts of our website function.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law.

Reservation Records

Retained for a minimum of 5 years following your rental, for accounting, tax, and legal compliance purposes.

Check-In / ID Documents

Retained for a minimum of 3 years after the rental period, then securely deleted.

Payment Records

Retained as required by financial regulations and card network rules.

Website / Analytics Data

Aggregated analytics data may be retained indefinitely in non-identifiable form.

Contact / Inquiry Data

Retained for up to 2 years unless a longer retention period is required.

How We Protect Your Information

We take the security of your personal data seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These include:

SSL/TLS encryption on all web pages and data transmissions
Secure, access-controlled systems for storing reservation and identity data
Working exclusively with payment processors that are PCI-DSS compliant
Limiting access to personal data to only those staff members who need it to perform their duties

Please Note

While we take all reasonable precautions, no method of data transmission or storage over the internet is 100% secure. If you have concerns about a specific interaction, please contact us directly.

International Data Transfers

Bolt Rent A Car is based in the Turks and Caicos Islands. Because we serve customers from around the world — including the United States, United Kingdom, Canada, and the European Union — your personal data may be processed by our platform providers (such as Wix) in countries outside your own.

When such transfers occur, we ensure appropriate safeguards are in place, including contractual protections with our service providers. Customers from the EU or UK should be aware that such transfers are conducted in accordance with applicable data protection regulations, including the UK GDPR and EU GDPR where applicable.

Your Rights

Depending on your country or region of residence, you may have some or all of the following rights regarding your personal data:

Right to Access

You may request a copy of the personal information we hold about you.

Right to Deletion

You may request that we delete your personal data, subject to legal retention requirements.

Right to Restriction

You may ask us to limit how we use your data in certain circumstances.

Right to Object

You may object to processing based on our legitimate interests.

Right to Portability

You may request your data in a structured, machine-readable format.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw it at any time.

To exercise any of these rights, please contact us using the details in Section 11. We will respond to your request within 30 days. We may need to verify your identity before processing the request.

Children's Privacy

Our services are intended for adults aged 25 and older, consistent with our rental eligibility requirements. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected data from a minor, we will delete it promptly.

Third-Party Links

Our website may contain links to external websites, including social media platforms (Instagram, Facebook, WhatsApp). This Privacy Policy applies only to Bolt Rent A Car's own website and services. We are not responsible for the privacy practices of any third-party sites and encourage you to review their policies separately.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, practices, or applicable laws. When we make material changes, we will update the "Effective Date" at the top of this document and post the revised policy on our website.

We encourage you to review this page periodically. Your continued use of our services after any update constitutes acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us:

Bolt Rent A Car — Privacy Contact

📍 Providenciales International Airport, Turks and Caicos Islands 🌐 www.boltrentacar.com 📧 boltrentacar@outlook.com 📞 +1 649-347-6462 💬 WhatsApp: +1 649-347-6462

We aim to respond to all privacy-related inquiries within 5 business days.

Bolt Rent A Car · Privacy Policy · Effective January 4, 2026 · Version 1.0